Eric Michel

Project Director, Les Mousquetaires Group

Eric Michel is a project director at Mousquetaires Group, working in the area of Supply Chain. During his career, Eric has held various positions, from IT Director to Founding Manager within smaller firms, and in large multinational companies such as Volvo and British Car Auctions, where he led transformation programs. He has a pragmatic approach and attaches particular importance to business issues and the reconciliation of operational processes that enable Information systems to meet expected business requirements and maximize customer satisfaction. Eric has three sons and is passionate about boating.

Xcelerate presentation

How supply chain processes and supplier performance are key to driving optimal inventory availability

12:10pm – 12:55pm  |  Wednesday October 3rd

One of the world’s top 30 largest retailers, Les Mousquetaires Group is a privately-owned retail group based in France operating seven brands – Intermarché, Netto, Bricomarché, Brico Cash, more recently Bricorama, Roady and Poivre Rouge – for the food, non-food, DIY, automotive & road service and restaurant segments. In this session Eric will discuss how in-store and online inventory availability is critical to retaining loyal customers, and how achieving this relies on ordering the right products from its suppliers, in the right quantities, at the right time, every time. Both the digital and physical workflows, are key to this success and Eric will share insights on the approach the organization takes, from measurement of supplier performance to improving both internal and external collaboration. He will also touch upon how artificial intelligence is being used to greatly improve demand forecasting accuracy.